How to Cancel Gênio IA: Tutor de Estudantes and Get a Refund
Gênio IA: Tutor de Estudantes subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Gênio IA: Tutor de Estudantes billing.
Cancel Gênio IA: Tutor de Estudantes on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Gênio IA: Tutor de Estudantes in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Gênio IA: Tutor de Estudantes until the current billing period ends, then it will not renew.
Cancel Gênio IA: Tutor de Estudantes on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Gênio IA: Tutor de Estudantes from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Gênio IA: Tutor de Estudantes on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Gênio IA: Tutor de Estudantes
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Gênio IA: Tutor de Estudantes charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Gênio IA: Tutor de Estudantes purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Gênio IA: Tutor de Estudantes users report about billing
Users frequently report technical issues like failed audio processing, lost recordings, and app crashes. Many complain about unexpected charges, unclear subscription terms, and poor customer support. The app's premium features often fail to deliver promised functionality, such as generating summaries or handling external files.
Summarized from 194 recent 1-3 star reviews. Read them before you renew.
Gênio IA: Tutor de Estudantes cancellation: frequently asked questions
Does canceling Gênio IA: Tutor de Estudantes stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Gênio IA: Tutor de Estudantes will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Gênio IA: Tutor de Estudantes?
Refunds are handled by Apple or Google, not by Gênio IA: Tutor de Estudantes directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Gênio IA: Tutor de Estudantes charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Gênio IA: Tutor de Estudantes still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Gênio IA: Tutor de Estudantes as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Gênio IA: Tutor de Estudantes account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Gênio IA: Tutor de Estudantes app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Gênio IA: Tutor de Estudantes right after I cancel?
No. You keep full access to Gênio IA: Tutor de Estudantes until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.