How to Cancel AIS Smart CAM and Get a Refund
AIS Smart CAM subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AIS Smart CAM billing.
Cancel AIS Smart CAM on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AIS Smart CAM in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AIS Smart CAM until the current billing period ends, then it will not renew.
Cancel AIS Smart CAM on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AIS Smart CAM from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AIS Smart CAM on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AIS Smart CAM
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AIS Smart CAM charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AIS Smart CAM purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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AIS Smart CAM cancellation: frequently asked questions
Does canceling AIS Smart CAM stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AIS Smart CAM will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AIS Smart CAM?
Refunds are handled by Apple or Google, not by AIS Smart CAM directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AIS Smart CAM charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AIS Smart CAM still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AIS Smart CAM as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AIS Smart CAM account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AIS Smart CAM app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AIS Smart CAM right after I cancel?
No. You keep full access to AIS Smart CAM until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.