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MyTelkomsel

MyTelkomsel

iOS

PT Telekomunikasi Selular

(1,489,898 total reviews)
Lifestyle
View on App StoreView Analytics

Negative Reviews

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negative reviews found

What users complain about in MyTelkomsel

Users frequently complain about the MyTelkomsel app's poor performance, including slow loading times, frequent logouts, and login difficulties. Many also criticize the high cost of data packages and unreliable network connectivity, despite paying for premium services. Additional frustrations include unexpected charges, unresponsive customer service, and issues with topping up or transferring credit.

  • High data package pricesHigh
  • Poor network connectivityHigh
  • App performance issuesMedium

AI summary of 381 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in MyTelkomsel?

Negative reviews on MyTelkomsel cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is MyTelkomsel rated on App Store?

MyTelkomsel has an average rating of 4.7 stars from 1,489,898 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does MyTelkomsel have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For MyTelkomsel, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is MyTelkomsel worth installing in 2026?

MyTelkomsel is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to MyTelkomsel?

Browse the Lifestyle category to compare MyTelkomsel against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.