bigbasket: Groceries and more

iOS

BigBasket.com

5.0

(565,613 total reviews)

Shopping

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Negative Reviews

negative reviews found

What users complain about in bigbasket: Groceries and more

Users frequently complain about poor delivery service, including late deliveries, missing items, and rude delivery executives. Many report issues with customer support, such as unresponsive service, AI chatbots pretending to be humans, and difficulty obtaining refunds. Other common complaints include receiving damaged, expired, or poor-quality products, as well as misleading offers and hidden charges.

Poor delivery serviceHigh
Unresponsive customer supportHigh
Damaged or expired productsMedium

AI summary of 254 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in bigbasket: Groceries and more?

Negative reviews on bigbasket: Groceries and more cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is bigbasket: Groceries and more rated on App Store?

bigbasket: Groceries and more has an average rating of 4.8 stars from 565,613 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does bigbasket: Groceries and more have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For bigbasket: Groceries and more, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is bigbasket: Groceries and more worth installing in 2026?

bigbasket: Groceries and more is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to bigbasket: Groceries and more?

Browse the Shopping category to compare bigbasket: Groceries and more against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.