e2Go i-CMMS
App Store · TecSo ChargeZone (P) Ltd.

How to Cancel e2Go i-CMMS and Get a Refund

e2Go i-CMMS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about e2Go i-CMMS billing.

Cancel e2Go i-CMMS on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find e2Go i-CMMS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to e2Go i-CMMS until the current billing period ends, then it will not renew.

Cancel e2Go i-CMMS on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select e2Go i-CMMS from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling e2Go i-CMMS on its own does not stop billing, you must cancel the subscription here.

How to get a refund for e2Go i-CMMS

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the e2Go i-CMMS charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the e2Go i-CMMS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

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e2Go i-CMMS cancellation: frequently asked questions

Does canceling e2Go i-CMMS stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date e2Go i-CMMS will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from e2Go i-CMMS?

Refunds are handled by Apple or Google, not by e2Go i-CMMS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the e2Go i-CMMS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is e2Go i-CMMS still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows e2Go i-CMMS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my e2Go i-CMMS account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the e2Go i-CMMS app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to e2Go i-CMMS right after I cancel?

No. You keep full access to e2Go i-CMMS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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