How to Cancel eSchoolPLUS Family and Get a Refund
eSchoolPLUS Family subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about eSchoolPLUS Family billing.
Cancel eSchoolPLUS Family on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find eSchoolPLUS Family in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to eSchoolPLUS Family until the current billing period ends, then it will not renew.
Cancel eSchoolPLUS Family on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select eSchoolPLUS Family from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling eSchoolPLUS Family on its own does not stop billing, you must cancel the subscription here.
How to get a refund for eSchoolPLUS Family
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the eSchoolPLUS Family charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the eSchoolPLUS Family purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What eSchoolPLUS Family users report about billing
Users frequently report login issues, with many unable to access their accounts despite correct credentials. The app is criticized for its outdated and confusing user interface, resembling older smartphone designs. Additionally, many users experience bugs and errors, such as communication failures or inability to view student information.
Summarized from 288 recent 1-3 star reviews. Read them before you renew.
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eSchoolPLUS Family cancellation: frequently asked questions
Does canceling eSchoolPLUS Family stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date eSchoolPLUS Family will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from eSchoolPLUS Family?
Refunds are handled by Apple or Google, not by eSchoolPLUS Family directly. On iPhone, go to reportaproblem.apple.com, sign in, find the eSchoolPLUS Family charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is eSchoolPLUS Family still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows eSchoolPLUS Family as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my eSchoolPLUS Family account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the eSchoolPLUS Family app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to eSchoolPLUS Family right after I cancel?
No. You keep full access to eSchoolPLUS Family until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.