How to Cancel Max MyHealth and Get a Refund
Max MyHealth subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Max MyHealth billing.
Cancel Max MyHealth on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Max MyHealth in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Max MyHealth until the current billing period ends, then it will not renew.
Cancel Max MyHealth on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Max MyHealth from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Max MyHealth on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Max MyHealth
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Max MyHealth charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Max MyHealth purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Max MyHealth users report about billing
Users frequently report technical issues with the app, including inability to update personal details, download reports, or book appointments. Many complain about poor communication, unprofessional telehealth services, and unreliable payment systems. Hospital staff coordination and long wait times are also common frustrations.
Summarized from 142 recent 1-3 star reviews. Read them before you renew.
Max MyHealth cancellation: frequently asked questions
Does canceling Max MyHealth stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Max MyHealth will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Max MyHealth?
Refunds are handled by Apple or Google, not by Max MyHealth directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Max MyHealth charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Max MyHealth still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Max MyHealth as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Max MyHealth account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Max MyHealth app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Max MyHealth right after I cancel?
No. You keep full access to Max MyHealth until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.