How to Cancel PetsApp and Get a Refund
PetsApp subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about PetsApp billing.
Cancel PetsApp on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find PetsApp in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to PetsApp until the current billing period ends, then it will not renew.
Cancel PetsApp on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select PetsApp from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling PetsApp on its own does not stop billing, you must cancel the subscription here.
How to get a refund for PetsApp
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the PetsApp charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the PetsApp purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What PetsApp users report about billing
Users frequently report technical glitches like freezing, crashing, and unresponsive buttons, making basic functions like booking appointments or messaging vets unreliable. Many struggle with UI issues, such as obscured text boxes or navigation problems, especially on certain devices. Data errors, like lost profiles, incorrect appointment times, or unsent reminders, are also common frustrations.
Summarized from 37 recent 1-3 star reviews. Read them before you renew.
PetsApp cancellation: frequently asked questions
Does canceling PetsApp stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date PetsApp will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from PetsApp?
Refunds are handled by Apple or Google, not by PetsApp directly. On iPhone, go to reportaproblem.apple.com, sign in, find the PetsApp charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is PetsApp still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows PetsApp as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my PetsApp account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the PetsApp app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to PetsApp right after I cancel?
No. You keep full access to PetsApp until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.