Is My Vodafone Safe for Kids?
Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Vodafone Limited.
What My Vodafone's age rating means
My Vodafone holds a family-friendly PEGI 3 rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about My Vodafone
Users frequently report that the My Vodafone app is buggy, often failing to open or crashing, and login issues are common, requiring repeated password resets. The AI chatbot, TOBi, is widely criticized for being unhelpful, with chats disappearing or failing to load, and lack of alternative support options frustrates users. Many also complain about poor network performance and the app's inability to perform basic functions like checking data usage or topping up.
Summarized from 359 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with My Vodafone
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My Vodafone if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My Vodafone on your child's device.
My Vodafone for kids: frequently asked questions
Is My Vodafone safe for kids?
My Vodafone carries a family-friendly official rating (PEGI 3) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does My Vodafone have?
The Google Play rates My Vodafone as PEGI 3. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use My Vodafone safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove My Vodafone from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My Vodafone and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.