Is MyChart Safe for Kids?
Age rating is set by Google Play, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Epic Systems Corporation.
What MyChart's age rating means
MyChart holds a family-friendly PEGI 3 rating on the Google Play. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about MyChart
Users frequently complain about poor app functionality, including frequent crashes, slow loading times, and difficulty accessing messages or test results. Many also report frustration with the user interface, describing it as confusing, poorly designed, and labor-intensive to navigate. Additionally, there are concerns about unreliable communication with healthcare providers, such as delayed responses to messages and incomplete or missing medical records.
Summarized from 121 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with MyChart
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove MyChart if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall MyChart on your child's device.
MyChart for kids: frequently asked questions
Is MyChart safe for kids?
MyChart carries a family-friendly official rating (PEGI 3) on the Google Play. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does MyChart have?
The Google Play rates MyChart as PEGI 3. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use MyChart safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove MyChart from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find MyChart and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.