Traveloka TERA for Partners
App Store · Traveloka

How to Cancel Traveloka TERA for Partners and Get a Refund

Traveloka TERA for Partners subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Traveloka TERA for Partners billing.

Cancel Traveloka TERA for Partners on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Traveloka TERA for Partners in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Traveloka TERA for Partners until the current billing period ends, then it will not renew.

Cancel Traveloka TERA for Partners on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Traveloka TERA for Partners from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Traveloka TERA for Partners on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Traveloka TERA for Partners

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Traveloka TERA for Partners charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Traveloka TERA for Partners purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Traveloka TERA for Partners users report about billing

Users frequently report app crashes, login issues, and server errors that prevent them from accessing or using the app effectively. Many complain about having to repeatedly reinstall the app or re-enter login credentials, which they find frustrating and inefficient. Notification failures and lack of useful features like booking alerts or promo management are also common complaints.

Frequent app crashes and errorsLogin and credential issuesNotification system failures

Summarized from 18 recent 1-3 star reviews. Read them before you renew.

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Traveloka TERA for Partners cancellation: frequently asked questions

Does canceling Traveloka TERA for Partners stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Traveloka TERA for Partners will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Traveloka TERA for Partners?

Refunds are handled by Apple or Google, not by Traveloka TERA for Partners directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Traveloka TERA for Partners charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Traveloka TERA for Partners still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Traveloka TERA for Partners as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Traveloka TERA for Partners account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Traveloka TERA for Partners app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Traveloka TERA for Partners right after I cancel?

No. You keep full access to Traveloka TERA for Partners until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Traveloka TERA for Partners
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