BNI Credit Card Mobile
App Store · PT. BANK NEGARA INDONESIA (PERSERO) TBK.

How to Cancel BNI Credit Card Mobile and Get a Refund

BNI Credit Card Mobile subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BNI Credit Card Mobile billing.

Cancel BNI Credit Card Mobile on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find BNI Credit Card Mobile in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to BNI Credit Card Mobile until the current billing period ends, then it will not renew.

Cancel BNI Credit Card Mobile on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select BNI Credit Card Mobile from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling BNI Credit Card Mobile on its own does not stop billing, you must cancel the subscription here.

How to get a refund for BNI Credit Card Mobile

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the BNI Credit Card Mobile charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the BNI Credit Card Mobile purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What BNI Credit Card Mobile users report about billing

Users frequently complain about the app's inability to function properly after switching devices, requiring phone calls to BNI for resolution. Many report transaction data not updating for months, forcing them to rely on call centers. The app also crashes frequently, fails to send OTPs, and has login issues even without device changes.

Cannot login after device changeTransaction data not updatingApp crashes or fails to open

Summarized from 474 recent 1-3 star reviews. Read them before you renew.

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BNI Credit Card Mobile cancellation: frequently asked questions

Does canceling BNI Credit Card Mobile stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BNI Credit Card Mobile will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from BNI Credit Card Mobile?

Refunds are handled by Apple or Google, not by BNI Credit Card Mobile directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BNI Credit Card Mobile charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is BNI Credit Card Mobile still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows BNI Credit Card Mobile as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my BNI Credit Card Mobile account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BNI Credit Card Mobile app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to BNI Credit Card Mobile right after I cancel?

No. You keep full access to BNI Credit Card Mobile until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for BNI Credit Card Mobile
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