How to Cancel Jutro Medical and Get a Refund
Jutro Medical subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Jutro Medical billing.
Cancel Jutro Medical on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Jutro Medical in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Jutro Medical until the current billing period ends, then it will not renew.
Cancel Jutro Medical on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Jutro Medical from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Jutro Medical on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Jutro Medical
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Jutro Medical charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Jutro Medical purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Jutro Medical users report about billing
Users frequently report that the app does not function properly, often failing to load or crashing after login. Many complain about long wait times for appointments and limited availability of clinics or doctors. Additionally, there are issues with registration, login, and accessing promised services like free health packages.
Summarized from 75 recent 1-3 star reviews. Read them before you renew.
Jutro Medical cancellation: frequently asked questions
Does canceling Jutro Medical stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Jutro Medical will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Jutro Medical?
Refunds are handled by Apple or Google, not by Jutro Medical directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Jutro Medical charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Jutro Medical still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Jutro Medical as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Jutro Medical account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Jutro Medical app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Jutro Medical right after I cancel?
No. You keep full access to Jutro Medical until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.