How to Cancel Perplexity - Basta Perguntar and Get a Refund
Perplexity - Basta Perguntar subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Perplexity - Basta Perguntar billing.
Cancel Perplexity - Basta Perguntar on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Perplexity - Basta Perguntar in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Perplexity - Basta Perguntar until the current billing period ends, then it will not renew.
Cancel Perplexity - Basta Perguntar on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Perplexity - Basta Perguntar from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Perplexity - Basta Perguntar on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Perplexity - Basta Perguntar
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Perplexity - Basta Perguntar charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Perplexity - Basta Perguntar purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Perplexity - Basta Perguntar users report about billing
Users report frequent app glitches, including freezing and unresponsiveness, especially on iPad. Many complain about intrusive ads, upselling tactics, and reduced functionality despite paying for Pro subscriptions. Several note the AI provides incorrect or biased information and fails to follow user instructions.
Summarized from 120 recent 1-3 star reviews. Read them before you renew.
Perplexity - Basta Perguntar cancellation: frequently asked questions
Does canceling Perplexity - Basta Perguntar stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Perplexity - Basta Perguntar will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Perplexity - Basta Perguntar?
Refunds are handled by Apple or Google, not by Perplexity - Basta Perguntar directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Perplexity - Basta Perguntar charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Perplexity - Basta Perguntar still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Perplexity - Basta Perguntar as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Perplexity - Basta Perguntar account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Perplexity - Basta Perguntar app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Perplexity - Basta Perguntar right after I cancel?
No. You keep full access to Perplexity - Basta Perguntar until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.