How to Cancel Logitech Alert and Get a Refund
Logitech Alert subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Logitech Alert billing.
Cancel Logitech Alert on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Logitech Alert in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Logitech Alert until the current billing period ends, then it will not renew.
Cancel Logitech Alert on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Logitech Alert from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Logitech Alert on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Logitech Alert
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Logitech Alert charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Logitech Alert purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Logitech Alert users report about billing
Users frequently complain about the app being slow to load and connect, making it difficult to view live footage in a timely manner. Many report compatibility issues with newer iOS versions and devices, rendering the app unusable. Additionally, there is frustration over the lack of support for older Logitech systems like Wilife and the inability to access playback features without additional costs.
Summarized from 16 recent 1-3 star reviews. Read them before you renew.
Logitech Alert cancellation: frequently asked questions
Does canceling Logitech Alert stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Logitech Alert will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Logitech Alert?
Refunds are handled by Apple or Google, not by Logitech Alert directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Logitech Alert charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Logitech Alert still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Logitech Alert as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Logitech Alert account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Logitech Alert app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Logitech Alert right after I cancel?
No. You keep full access to Logitech Alert until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.