HealthEquity Mobile
App Store · HealthEquity

Is HealthEquity Mobile Safe for Kids?

Generally Suitable for Families
+4
official age rating
Finance
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with HealthEquity.

What HealthEquity Mobile's age rating means

HealthEquity Mobile holds a family-friendly +4 rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about HealthEquity Mobile

Users frequently report login issues, particularly with the passkey authentication system, which often fails or is incompatible with their devices. Many complain about the app's poor functionality, including document upload errors and a clunky interface. High fees and poor customer service are also common frustrations.

Login and passkey problemsDocument upload errorsHigh fees and poor service

Summarized from 487 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with HealthEquity Mobile

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove HealthEquity Mobile if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall HealthEquity Mobile on your child's device.

HealthEquity Mobile for kids: frequently asked questions

Is HealthEquity Mobile safe for kids?

HealthEquity Mobile carries a family-friendly official rating (+4) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does HealthEquity Mobile have?

The App Store rates HealthEquity Mobile as +4. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use HealthEquity Mobile safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove HealthEquity Mobile from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find HealthEquity Mobile and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for HealthEquity Mobile
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews