How to Cancel ManageEngine MDM and Get a Refund
ManageEngine MDM subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ManageEngine MDM billing.
Cancel ManageEngine MDM on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ManageEngine MDM in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ManageEngine MDM until the current billing period ends, then it will not renew.
Cancel ManageEngine MDM on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ManageEngine MDM from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ManageEngine MDM on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ManageEngine MDM
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ManageEngine MDM charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ManageEngine MDM purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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ManageEngine MDM cancellation: frequently asked questions
Does canceling ManageEngine MDM stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ManageEngine MDM will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ManageEngine MDM?
Refunds are handled by Apple or Google, not by ManageEngine MDM directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ManageEngine MDM charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ManageEngine MDM still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ManageEngine MDM as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ManageEngine MDM account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ManageEngine MDM app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ManageEngine MDM right after I cancel?
No. You keep full access to ManageEngine MDM until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.