How to Cancel StepUp Podómetro y Caminata and Get a Refund
StepUp Podómetro y Caminata subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about StepUp Podómetro y Caminata billing.
Cancel StepUp Podómetro y Caminata on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find StepUp Podómetro y Caminata in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to StepUp Podómetro y Caminata until the current billing period ends, then it will not renew.
Cancel StepUp Podómetro y Caminata on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select StepUp Podómetro y Caminata from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling StepUp Podómetro y Caminata on its own does not stop billing, you must cancel the subscription here.
How to get a refund for StepUp Podómetro y Caminata
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the StepUp Podómetro y Caminata charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the StepUp Podómetro y Caminata purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What StepUp Podómetro y Caminata users report about billing
Users frequently report that the step counter is inaccurate and does not sync properly with other devices like Apple Watch, Garmin, or Fitbit. Many complain about intrusive ads that block app usage or appear deceptive. Additionally, the app often fails to update or refresh step counts in real time, leading to frustration.
Summarized from 134 recent 1-3 star reviews. Read them before you renew.
StepUp Podómetro y Caminata cancellation: frequently asked questions
Does canceling StepUp Podómetro y Caminata stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date StepUp Podómetro y Caminata will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from StepUp Podómetro y Caminata?
Refunds are handled by Apple or Google, not by StepUp Podómetro y Caminata directly. On iPhone, go to reportaproblem.apple.com, sign in, find the StepUp Podómetro y Caminata charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is StepUp Podómetro y Caminata still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows StepUp Podómetro y Caminata as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my StepUp Podómetro y Caminata account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the StepUp Podómetro y Caminata app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to StepUp Podómetro y Caminata right after I cancel?
No. You keep full access to StepUp Podómetro y Caminata until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.