CVS Health

Android

CVS Pharmacy

4.0

(453,225 total reviews)

Medical

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in CVS Health

Users frequently complain about the app being slow, buggy, and difficult to navigate. Many report issues with prescriptions, including incorrect reminders and auto-refill problems. Other common frustrations include poor customer service, unresponsive notifications, and problems with coupons or rewards.

App is slow/buggyHigh
Prescription management issuesHigh
Poor customer serviceMedium

AI summary of 203 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in CVS Health?

Negative reviews on CVS Health cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is CVS Health rated on Google Play Store?

CVS Health has an average rating of 4.5 stars from 453,225 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does CVS Health have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For CVS Health, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is CVS Health worth installing in 2026?

CVS Health is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to CVS Health?

Browse the Medical category to compare CVS Health against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.