Facebook

Android

Meta Platforms, Inc.

5.0

(183,368,146 total reviews)

Social

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Facebook

Users frequently complain about Facebook's poor functionality, including frequent app errors, login issues, and unexpected account locks. Many also express frustration with excessive ads, unwanted group recommendations, and privacy concerns. Additionally, there are complaints about the app's design, forced Instagram integration, and difficulty in account recovery.

Frequent app errors and crashesHigh
Login and account access issuesHigh
Excessive ads and unwanted recommendationsMedium

AI summary of 260 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Facebook?

Negative reviews on Facebook cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Facebook rated on Google Play Store?

Facebook has an average rating of 4.5 stars from 183,368,146 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Facebook have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Facebook, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Facebook worth installing in 2026?

Facebook is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Facebook?

Browse the Social category to compare Facebook against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.