How to Cancel Indigo Neo - City Parking and Get a Refund
Indigo Neo - City Parking subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Indigo Neo - City Parking billing.
Cancel Indigo Neo - City Parking on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Indigo Neo - City Parking in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Indigo Neo - City Parking until the current billing period ends, then it will not renew.
Cancel Indigo Neo - City Parking on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Indigo Neo - City Parking from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Indigo Neo - City Parking on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Indigo Neo - City Parking
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Indigo Neo - City Parking charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Indigo Neo - City Parking purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Indigo Neo - City Parking users report about billing
Users frequently report technical issues with payments, including failed transactions and inability to use saved credit cards. Many complain about the app being available only in French, making it difficult for non-French speakers to use. Additionally, there are complaints about unclear pricing, unexpected charges, and poor customer support.
Summarized from 29 recent 1-3 star reviews. Read them before you renew.
Indigo Neo - City Parking cancellation: frequently asked questions
Does canceling Indigo Neo - City Parking stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Indigo Neo - City Parking will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Indigo Neo - City Parking?
Refunds are handled by Apple or Google, not by Indigo Neo - City Parking directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Indigo Neo - City Parking charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Indigo Neo - City Parking still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Indigo Neo - City Parking as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Indigo Neo - City Parking account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Indigo Neo - City Parking app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Indigo Neo - City Parking right after I cancel?
No. You keep full access to Indigo Neo - City Parking until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.