INFORMA

iOS

PT. HOME CENTER INDONESIA RETAIL

5.0

(18,504 total reviews)

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Negative Reviews

negative reviews found

What users complain about in INFORMA

Users frequently complain about the app being slow, unresponsive, and buggy. Delivery and service scheduling issues are common, with many reporting late or no-show deliveries and installations. Customer service is often unresponsive or ineffective, with complaints about bot-only support and lack of solutions.

Slow and buggy appHigh
Late or no-show deliveriesHigh
Poor customer serviceHigh

AI summary of 225 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in INFORMA?

Negative reviews on INFORMA cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is INFORMA rated on App Store?

INFORMA has an average rating of 4.9 stars from 18,504 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does INFORMA have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For INFORMA, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is INFORMA worth installing in 2026?

INFORMA is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to INFORMA?

Browse the Shopping category to compare INFORMA against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.