How to Cancel Bounce and collect and Get a Refund
Bounce and collect subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Bounce and collect billing.
Cancel Bounce and collect on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Bounce and collect in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Bounce and collect until the current billing period ends, then it will not renew.
Cancel Bounce and collect on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Bounce and collect from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Bounce and collect on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Bounce and collect
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Bounce and collect charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Bounce and collect purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Bounce and collect users report about billing
Users frequently complain about excessive ads interrupting gameplay, frequent app crashes or freezing, and issues with overheating or poor performance on their devices.
Summarized from 42 recent 1-3 star reviews. Read them before you renew.
Bounce and collect cancellation: frequently asked questions
Does canceling Bounce and collect stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Bounce and collect will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Bounce and collect?
Refunds are handled by Apple or Google, not by Bounce and collect directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Bounce and collect charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Bounce and collect still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Bounce and collect as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Bounce and collect account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Bounce and collect app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Bounce and collect right after I cancel?
No. You keep full access to Bounce and collect until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.