How to Cancel BNI Merchant and Get a Refund
BNI Merchant subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BNI Merchant billing.
Cancel BNI Merchant on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BNI Merchant in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BNI Merchant until the current billing period ends, then it will not renew.
Cancel BNI Merchant on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BNI Merchant from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BNI Merchant on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BNI Merchant
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BNI Merchant charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BNI Merchant purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BNI Merchant users report about billing
Users frequently report technical issues with the BNI Merchant app, including server errors, login problems, and sudden crashes during registration or transactions. Many complain about missing or delayed payments, with funds not appearing in their accounts despite successful customer transactions. The app also lacks reliable features like password reset, biometric login, and notifications for incoming payments.
Summarized from 40 recent 1-3 star reviews. Read them before you renew.
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BNI Merchant cancellation: frequently asked questions
Does canceling BNI Merchant stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BNI Merchant will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BNI Merchant?
Refunds are handled by Apple or Google, not by BNI Merchant directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BNI Merchant charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BNI Merchant still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BNI Merchant as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my BNI Merchant account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BNI Merchant app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BNI Merchant right after I cancel?
No. You keep full access to BNI Merchant until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.