How to Cancel HBO Max: Stream Movies & TV and Get a Refund
HBO Max: Stream Movies & TV subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HBO Max: Stream Movies & TV billing.
Cancel HBO Max: Stream Movies & TV on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HBO Max: Stream Movies & TV in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HBO Max: Stream Movies & TV until the current billing period ends, then it will not renew.
Cancel HBO Max: Stream Movies & TV on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HBO Max: Stream Movies & TV from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HBO Max: Stream Movies & TV on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HBO Max: Stream Movies & TV
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HBO Max: Stream Movies & TV charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HBO Max: Stream Movies & TV purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What HBO Max: Stream Movies & TV users report about billing
Users frequently complain about excessive advertisements interrupting content, even with paid subscriptions. Many report frustration with technical issues like app crashes, VPN detection errors, and playback problems. The content library is criticized for lacking recent films/series and having limited language/subtitle options.
Summarized from 332 recent 1-3 star reviews. Read them before you renew.
HBO Max: Stream Movies & TV cancellation: frequently asked questions
Does canceling HBO Max: Stream Movies & TV stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HBO Max: Stream Movies & TV will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HBO Max: Stream Movies & TV?
Refunds are handled by Apple or Google, not by HBO Max: Stream Movies & TV directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HBO Max: Stream Movies & TV charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HBO Max: Stream Movies & TV still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HBO Max: Stream Movies & TV as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my HBO Max: Stream Movies & TV account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HBO Max: Stream Movies & TV app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HBO Max: Stream Movies & TV right after I cancel?
No. You keep full access to HBO Max: Stream Movies & TV until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.