The Arsenal: Official App

iOS

Arsenal Football Club PLC

3.0

(516 total reviews)

Sports

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in The Arsenal: Official App

Users complain that the app is cluttered, difficult to navigate, and prioritizes promotional content over essential features like tickets, fixtures, and news. Many report technical issues such as videos not loading, sign-in problems, and bugs with live commentary. The redesign, which introduced a TikTok-style video feed, is widely disliked for being unintuitive and removing useful features like match replays and player stats.

Cluttered, hard to navigateHigh
Video playback issuesHigh
Missing key featuresMedium

AI summary of 412 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in The Arsenal: Official App?

Negative reviews on The Arsenal: Official App cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is The Arsenal: Official App rated on App Store?

The Arsenal: Official App has an average rating of 2.8 stars from 516 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does The Arsenal: Official App have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For The Arsenal: Official App, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is The Arsenal: Official App worth installing in 2026?

The Arsenal: Official App has a low rating of 2.8 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to The Arsenal: Official App?

Browse the Sports category to compare The Arsenal: Official App against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.