How to Cancel Mailchimp Email Marketing and Get a Refund
Mailchimp Email Marketing subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mailchimp Email Marketing billing.
Cancel Mailchimp Email Marketing on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mailchimp Email Marketing in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mailchimp Email Marketing until the current billing period ends, then it will not renew.
Cancel Mailchimp Email Marketing on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mailchimp Email Marketing from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mailchimp Email Marketing on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mailchimp Email Marketing
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mailchimp Email Marketing charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mailchimp Email Marketing purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mailchimp Email Marketing users report about billing
Users frequently complain about the Mailchimp mobile app's limited functionality, especially the inability to log in with Google accounts and missing features compared to the desktop version. Many also report persistent bugs, poor customer support, and forced iOS updates that render the app unusable on older devices.
Summarized from 192 recent 1-3 star reviews. Read them before you renew.
Mailchimp Email Marketing cancellation: frequently asked questions
Does canceling Mailchimp Email Marketing stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mailchimp Email Marketing will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mailchimp Email Marketing?
Refunds are handled by Apple or Google, not by Mailchimp Email Marketing directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mailchimp Email Marketing charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mailchimp Email Marketing still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mailchimp Email Marketing as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mailchimp Email Marketing account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mailchimp Email Marketing app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mailchimp Email Marketing right after I cancel?
No. You keep full access to Mailchimp Email Marketing until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.