How to Cancel AllTrails: Hike, Run & Walk and Get a Refund
AllTrails: Hike, Run & Walk subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about AllTrails: Hike, Run & Walk billing.
Cancel AllTrails: Hike, Run & Walk on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find AllTrails: Hike, Run & Walk in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to AllTrails: Hike, Run & Walk until the current billing period ends, then it will not renew.
Cancel AllTrails: Hike, Run & Walk on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select AllTrails: Hike, Run & Walk from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling AllTrails: Hike, Run & Walk on its own does not stop billing, you must cancel the subscription here.
How to get a refund for AllTrails: Hike, Run & Walk
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the AllTrails: Hike, Run & Walk charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the AllTrails: Hike, Run & Walk purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What AllTrails: Hike, Run & Walk users report about billing
Users frequently complain about aggressive subscription tactics, including misleading free trials and unexpected charges. Many find the app's functionality limited, with issues like poor GPS accuracy, slow map loading, and lack of route planning features. Additionally, forced registration and intrusive ads are common frustrations.
Summarized from 159 recent 1-3 star reviews. Read them before you renew.
AllTrails: Hike, Run & Walk cancellation: frequently asked questions
Does canceling AllTrails: Hike, Run & Walk stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date AllTrails: Hike, Run & Walk will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from AllTrails: Hike, Run & Walk?
Refunds are handled by Apple or Google, not by AllTrails: Hike, Run & Walk directly. On iPhone, go to reportaproblem.apple.com, sign in, find the AllTrails: Hike, Run & Walk charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is AllTrails: Hike, Run & Walk still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows AllTrails: Hike, Run & Walk as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my AllTrails: Hike, Run & Walk account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the AllTrails: Hike, Run & Walk app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to AllTrails: Hike, Run & Walk right after I cancel?
No. You keep full access to AllTrails: Hike, Run & Walk until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.