How to Cancel BabyTV - Vidéos pour enfants and Get a Refund
BabyTV - Vidéos pour enfants subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BabyTV - Vidéos pour enfants billing.
Cancel BabyTV - Vidéos pour enfants on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BabyTV - Vidéos pour enfants in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BabyTV - Vidéos pour enfants until the current billing period ends, then it will not renew.
Cancel BabyTV - Vidéos pour enfants on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BabyTV - Vidéos pour enfants from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BabyTV - Vidéos pour enfants on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BabyTV - Vidéos pour enfants
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BabyTV - Vidéos pour enfants charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BabyTV - Vidéos pour enfants purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BabyTV - Vidéos pour enfants users report about billing
Users frequently report technical issues such as app crashes, freezing, and failure to load content, especially on Apple TV. Many complain about poor customer service and difficulties with subscriptions, including being charged after unsubscribing. Additionally, the lack of continuous play and the need to manually select each episode frustrate users.
Summarized from 56 recent 1-3 star reviews. Read them before you renew.
BabyTV - Vidéos pour enfants cancellation: frequently asked questions
Does canceling BabyTV - Vidéos pour enfants stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BabyTV - Vidéos pour enfants will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BabyTV - Vidéos pour enfants?
Refunds are handled by Apple or Google, not by BabyTV - Vidéos pour enfants directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BabyTV - Vidéos pour enfants charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BabyTV - Vidéos pour enfants still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BabyTV - Vidéos pour enfants as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my BabyTV - Vidéos pour enfants account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BabyTV - Vidéos pour enfants app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BabyTV - Vidéos pour enfants right after I cancel?
No. You keep full access to BabyTV - Vidéos pour enfants until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.