How to Cancel ヘイ・デイ (Hay Day) and Get a Refund
ヘイ・デイ (Hay Day) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ヘイ・デイ (Hay Day) billing.
Cancel ヘイ・デイ (Hay Day) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ヘイ・デイ (Hay Day) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ヘイ・デイ (Hay Day) until the current billing period ends, then it will not renew.
Cancel ヘイ・デイ (Hay Day) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ヘイ・デイ (Hay Day) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ヘイ・デイ (Hay Day) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ヘイ・デイ (Hay Day)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ヘイ・デイ (Hay Day) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ヘイ・デイ (Hay Day) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ヘイ・デイ (Hay Day) users report about billing
Users frequently complain about the game lagging, crashing, or freezing, making it unplayable. Many report issues with long advertisements, bugs, and poor customer support. Other common frustrations include problems with account recovery, updates, and in-game features like the newspaper and truck orders.
Summarized from 213 recent 1-3 star reviews. Read them before you renew.
ヘイ・デイ (Hay Day) cancellation: frequently asked questions
Does canceling ヘイ・デイ (Hay Day) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ヘイ・デイ (Hay Day) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ヘイ・デイ (Hay Day)?
Refunds are handled by Apple or Google, not by ヘイ・デイ (Hay Day) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ヘイ・デイ (Hay Day) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ヘイ・デイ (Hay Day) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ヘイ・デイ (Hay Day) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my ヘイ・デイ (Hay Day) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ヘイ・デイ (Hay Day) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ヘイ・デイ (Hay Day) right after I cancel?
No. You keep full access to ヘイ・デイ (Hay Day) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.