How to Cancel RA Infinitum and Get a Refund
RA Infinitum subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about RA Infinitum billing.
Cancel RA Infinitum on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find RA Infinitum in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to RA Infinitum until the current billing period ends, then it will not renew.
Cancel RA Infinitum on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select RA Infinitum from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling RA Infinitum on its own does not stop billing, you must cancel the subscription here.
How to get a refund for RA Infinitum
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the RA Infinitum charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the RA Infinitum purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What RA Infinitum users report about billing
Users frequently report that the app does not function as promised, often failing to load or work with specific content like museum exhibits or catalogs. Many complain about poor performance, including slow loading times and crashes, especially on older iPhone models. Some users also criticize the app for being unnecessarily complex compared to simpler alternatives like QR codes.
Summarized from 33 recent 1-3 star reviews. Read them before you renew.
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RA Infinitum cancellation: frequently asked questions
Does canceling RA Infinitum stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date RA Infinitum will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from RA Infinitum?
Refunds are handled by Apple or Google, not by RA Infinitum directly. On iPhone, go to reportaproblem.apple.com, sign in, find the RA Infinitum charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is RA Infinitum still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows RA Infinitum as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my RA Infinitum account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the RA Infinitum app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to RA Infinitum right after I cancel?
No. You keep full access to RA Infinitum until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.