How to Cancel Moongate: Sounds & Sleep Noise and Get a Refund
Moongate: Sounds & Sleep Noise subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Moongate: Sounds & Sleep Noise billing.
Cancel Moongate: Sounds & Sleep Noise on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Moongate: Sounds & Sleep Noise in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Moongate: Sounds & Sleep Noise until the current billing period ends, then it will not renew.
Cancel Moongate: Sounds & Sleep Noise on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Moongate: Sounds & Sleep Noise from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Moongate: Sounds & Sleep Noise on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Moongate: Sounds & Sleep Noise
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Moongate: Sounds & Sleep Noise charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Moongate: Sounds & Sleep Noise purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Moongate: Sounds & Sleep Noise users report about billing
Users frequently complain that the app does not deliver genuine binaural beats as advertised, with many noting it fails basic audio tests. Many reviews highlight aggressive monetization tactics, including misleading free claims, forced subscriptions, and difficulty canceling trials. Technical issues like poor functionality, intrusive ads, and lack of content accessibility without payment are also common grievances.
Summarized from 153 recent 1-3 star reviews. Read them before you renew.
Moongate: Sounds & Sleep Noise cancellation: frequently asked questions
Does canceling Moongate: Sounds & Sleep Noise stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Moongate: Sounds & Sleep Noise will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Moongate: Sounds & Sleep Noise?
Refunds are handled by Apple or Google, not by Moongate: Sounds & Sleep Noise directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Moongate: Sounds & Sleep Noise charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Moongate: Sounds & Sleep Noise still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Moongate: Sounds & Sleep Noise as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Moongate: Sounds & Sleep Noise account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Moongate: Sounds & Sleep Noise app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Moongate: Sounds & Sleep Noise right after I cancel?
No. You keep full access to Moongate: Sounds & Sleep Noise until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.