How to Cancel MU: Dark Epoch and Get a Refund
MU: Dark Epoch subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MU: Dark Epoch billing.
Cancel MU: Dark Epoch on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MU: Dark Epoch in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MU: Dark Epoch until the current billing period ends, then it will not renew.
Cancel MU: Dark Epoch on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MU: Dark Epoch from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MU: Dark Epoch on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MU: Dark Epoch
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MU: Dark Epoch charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MU: Dark Epoch purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MU: Dark Epoch users report about billing
Users frequently complain about the game being heavily pay-to-win, with many feeling forced to spend money to progress or compete. Other major issues include poor customer support, misleading advertisements, and unfair PvP mechanics that allow high-level players to bully others. Technical problems like patch errors, unreadable text, and inventory space issues also frustrate players.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
MU: Dark Epoch cancellation: frequently asked questions
Does canceling MU: Dark Epoch stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MU: Dark Epoch will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MU: Dark Epoch?
Refunds are handled by Apple or Google, not by MU: Dark Epoch directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MU: Dark Epoch charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MU: Dark Epoch still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MU: Dark Epoch as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MU: Dark Epoch account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MU: Dark Epoch app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MU: Dark Epoch right after I cancel?
No. You keep full access to MU: Dark Epoch until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.