Is Teladoc Health Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Teladoc.
What Teladoc Health's age rating means
Teladoc Health is rated 12+ on the App Store, meaning it targets older teenagers, not young children. With parental controls and an honest conversation, many teens use apps like this fine, but the rating exists for a reason.
What parents and users report about Teladoc Health
Users frequently complain about technical issues with the app, including glitches, crashes, and difficulty logging in. Many report poor customer service, unprofessional or dismissive doctors, and being charged for inadequate or incorrect care. Some also mention problems with data sharing, prescription errors, and being redirected to in-person care despite paying for virtual visits.
Summarized from 274 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with Teladoc Health
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Teladoc Health if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Teladoc Health on your child's device.
Teladoc Health for kids: frequently asked questions
Is Teladoc Health safe for kids?
Teladoc Health has an official age rating of 12+ on the App Store, aimed at older teens rather than young children. It can be appropriate with guidance, parental controls, and a conversation about what to share and who to talk to.
What age rating does Teladoc Health have?
The App Store rates Teladoc Health as 12+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use Teladoc Health safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove Teladoc Health from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Teladoc Health and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.