How to Cancel Mi Vodafone Prepago and Get a Refund
Mi Vodafone Prepago subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mi Vodafone Prepago billing.
Cancel Mi Vodafone Prepago on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mi Vodafone Prepago in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mi Vodafone Prepago until the current billing period ends, then it will not renew.
Cancel Mi Vodafone Prepago on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mi Vodafone Prepago from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mi Vodafone Prepago on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mi Vodafone Prepago
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mi Vodafone Prepago charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mi Vodafone Prepago purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mi Vodafone Prepago users report about billing
Users report widespread functionality issues with the app, including login and registration failures, inability to recharge or check balances, and frequent errors. Many complain about being forced to switch from a previous working app to this non-functional one, with poor customer support. The app is described as unreliable and lacking basic features like viewing call history or plan expiration dates.
Summarized from 64 recent 1-3 star reviews. Read them before you renew.
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Mi Vodafone Prepago cancellation: frequently asked questions
Does canceling Mi Vodafone Prepago stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mi Vodafone Prepago will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mi Vodafone Prepago?
Refunds are handled by Apple or Google, not by Mi Vodafone Prepago directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mi Vodafone Prepago charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mi Vodafone Prepago still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mi Vodafone Prepago as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mi Vodafone Prepago account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mi Vodafone Prepago app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mi Vodafone Prepago right after I cancel?
No. You keep full access to Mi Vodafone Prepago until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.