How to Cancel Google Device Policy and Get a Refund
Google Device Policy subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Google Device Policy billing.
Cancel Google Device Policy on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Google Device Policy in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Google Device Policy until the current billing period ends, then it will not renew.
Cancel Google Device Policy on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Google Device Policy from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Google Device Policy on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Google Device Policy
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Google Device Policy charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Google Device Policy purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Google Device Policy users report about billing
Users report frequent technical issues with the app, including installation failures, persistent pop-up reminders, and inability to access work or school accounts. Many find the app overly invasive, requiring excessive permissions and offering poor user feedback during setup. Complaints also highlight frustration with mandatory installation for accessing basic Google services like Gmail or Classroom.
Summarized from 433 recent 1-3 star reviews. Read them before you renew.
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Google Device Policy cancellation: frequently asked questions
Does canceling Google Device Policy stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Google Device Policy will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Google Device Policy?
Refunds are handled by Apple or Google, not by Google Device Policy directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Google Device Policy charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Google Device Policy still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Google Device Policy as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Google Device Policy account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Google Device Policy app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Google Device Policy right after I cancel?
No. You keep full access to Google Device Policy until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.