How to Cancel Follow Up Boss and Get a Refund
Follow Up Boss subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Follow Up Boss billing.
Cancel Follow Up Boss on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Follow Up Boss in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Follow Up Boss until the current billing period ends, then it will not renew.
Cancel Follow Up Boss on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Follow Up Boss from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Follow Up Boss on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Follow Up Boss
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Follow Up Boss charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Follow Up Boss purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Follow Up Boss users report about billing
Users frequently complain about the app being slow, buggy, and unreliable, especially on mobile devices like iPhones and iPads. Many mention missing notifications, crashes, and poor functionality compared to the desktop version. Key features like search, notifications, and call/text functionality are often broken or missing.
Summarized from 45 recent 1-3 star reviews. Read them before you renew.
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Follow Up Boss cancellation: frequently asked questions
Does canceling Follow Up Boss stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Follow Up Boss will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Follow Up Boss?
Refunds are handled by Apple or Google, not by Follow Up Boss directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Follow Up Boss charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Follow Up Boss still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Follow Up Boss as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Follow Up Boss account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Follow Up Boss app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Follow Up Boss right after I cancel?
No. You keep full access to Follow Up Boss until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.