How to Cancel GOL | Passagens Aéreas and Get a Refund
GOL | Passagens Aéreas subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about GOL | Passagens Aéreas billing.
Cancel GOL | Passagens Aéreas on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find GOL | Passagens Aéreas in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to GOL | Passagens Aéreas until the current billing period ends, then it will not renew.
Cancel GOL | Passagens Aéreas on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select GOL | Passagens Aéreas from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling GOL | Passagens Aéreas on its own does not stop billing, you must cancel the subscription here.
How to get a refund for GOL | Passagens Aéreas
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the GOL | Passagens Aéreas charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the GOL | Passagens Aéreas purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What GOL | Passagens Aéreas users report about billing
Users frequently report that the app is extremely slow, crashes often, and fails to load or complete basic functions like login and check-in. Many complain about poor design, confusing interfaces, and frequent errors that make tasks like seat selection or baggage purchase frustrating. A significant number also highlight login issues, including weak password requirements and persistent loading loops that prevent access.
Summarized from 258 recent 1-3 star reviews. Read them before you renew.
GOL | Passagens Aéreas cancellation: frequently asked questions
Does canceling GOL | Passagens Aéreas stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date GOL | Passagens Aéreas will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from GOL | Passagens Aéreas?
Refunds are handled by Apple or Google, not by GOL | Passagens Aéreas directly. On iPhone, go to reportaproblem.apple.com, sign in, find the GOL | Passagens Aéreas charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is GOL | Passagens Aéreas still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows GOL | Passagens Aéreas as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my GOL | Passagens Aéreas account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the GOL | Passagens Aéreas app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to GOL | Passagens Aéreas right after I cancel?
No. You keep full access to GOL | Passagens Aéreas until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.