How to Cancel Canva: дизайн, фото и видео and Get a Refund
Canva: дизайн, фото и видео subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Canva: дизайн, фото и видео billing.
Cancel Canva: дизайн, фото и видео on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Canva: дизайн, фото и видео in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Canva: дизайн, фото и видео until the current billing period ends, then it will not renew.
Cancel Canva: дизайн, фото и видео on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Canva: дизайн, фото и видео from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Canva: дизайн, фото и видео on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Canva: дизайн, фото и видео
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Canva: дизайн, фото и видео charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Canva: дизайн, фото и видео purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Canva: дизайн, фото и видео users report about billing
Users frequently complain about the app's subscription model, poor connectivity issues, and difficulties in saving or downloading their work. Other common issues include navigation complexity and unexpected changes or errors in the app.
Summarized from 73 recent 1-3 star reviews. Read them before you renew.
Canva: дизайн, фото и видео cancellation: frequently asked questions
Does canceling Canva: дизайн, фото и видео stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Canva: дизайн, фото и видео will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Canva: дизайн, фото и видео?
Refunds are handled by Apple or Google, not by Canva: дизайн, фото и видео directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Canva: дизайн, фото и видео charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Canva: дизайн, фото и видео still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Canva: дизайн, фото и видео as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Canva: дизайн, фото и видео account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Canva: дизайн, фото и видео app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Canva: дизайн, фото и видео right after I cancel?
No. You keep full access to Canva: дизайн, фото и видео until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.