CommBank

CommBank

Android

Commbank Australia

(76,366 total reviews)
Finance

Negative Reviews

0

negative reviews found

What users complain about in CommBank

Users frequently report technical issues like app crashes, failed transactions, and balance updates not reflecting in real-time. Many complain about poor customer service, including difficulty reaching human representatives and unresolved security concerns. Additional frustrations include unclear fee changes, unreliable tap-and-pay functionality, and forced use of an AI assistant instead of human support.

  • App crashes and bugsHigh
  • Poor customer serviceHigh
  • Unreliable tap-and-payMedium

AI summary of 298 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in CommBank?

Negative reviews on CommBank cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is CommBank rated on Google Play Store?

CommBank has an average rating of 3.7 stars from 76,366 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does CommBank have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For CommBank, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is CommBank worth installing in 2026?

CommBank has a mixed rating of 3.7 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to CommBank?

Browse the Finance category to compare CommBank against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.

CommBank Негативные отзывы: на что жалуются пользователи (Google Play) | Unstar