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H&M

H&M

Android

H&M

(1,019,343 total reviews)
Shopping
View on Google PlayView Analytics

Negative Reviews

0

negative reviews found

What users complain about in H&M

Users frequently complain about the app's poor functionality, including crashes, unresponsive features, and a confusing interface. Many report frustrating experiences with returns and refunds, citing long wait times, denied claims, and lack of clear options. Delivery issues, high prices, and poor product quality are also common concerns.

  • App crashes and poor functionalityHigh
  • Difficult returns and refundsHigh
  • Delivery delays and issuesMedium

AI summary of 181 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in H&M?

Negative reviews on H&M cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is H&M rated on Google Play Store?

H&M has an average rating of 4.8 stars from 1,019,343 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does H&M have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For H&M, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is H&M worth installing in 2026?

H&M is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to H&M?

Browse the Shopping category to compare H&M against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.