How to Cancel Microsoft Word: Edit Documents and Get a Refund
Microsoft Word: Edit Documents subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Microsoft Word: Edit Documents billing.
Cancel Microsoft Word: Edit Documents on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Microsoft Word: Edit Documents in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Microsoft Word: Edit Documents until the current billing period ends, then it will not renew.
Cancel Microsoft Word: Edit Documents on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Microsoft Word: Edit Documents from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Microsoft Word: Edit Documents on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Microsoft Word: Edit Documents
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Microsoft Word: Edit Documents charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Microsoft Word: Edit Documents purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Microsoft Word: Edit Documents users report about billing
Users frequently report the app crashing or closing unexpectedly, especially after updates. Many complain about difficulty accessing or editing documents, with some mentioning poor optimization and unresponsive controls. Several reviews highlight issues with converting or sending documents, particularly to PDF.
Summarized from 83 recent 1-3 star reviews. Read them before you renew.
Microsoft Word: Edit Documents cancellation: frequently asked questions
Does canceling Microsoft Word: Edit Documents stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Microsoft Word: Edit Documents will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Microsoft Word: Edit Documents?
Refunds are handled by Apple or Google, not by Microsoft Word: Edit Documents directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Microsoft Word: Edit Documents charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Microsoft Word: Edit Documents still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Microsoft Word: Edit Documents as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Microsoft Word: Edit Documents account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Microsoft Word: Edit Documents app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Microsoft Word: Edit Documents right after I cancel?
No. You keep full access to Microsoft Word: Edit Documents until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.