NEO

Android

The Saudi National Bank (SNB)

5.0

(21,758 total reviews)

شؤون مالية

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in NEO

Users frequently report difficulties with account creation, encountering errors during registration. Many complain about the app not functioning properly on Android devices and issues with transferring or withdrawing money. Customer support is often described as unresponsive or ineffective in resolving these problems.

Account creation errorsHigh
Android compatibility issuesHigh
Money transfer/withdrawal problemsHigh

AI summary of 44 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in NEO?

Negative reviews on NEO cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is NEO rated on Google Play Store?

NEO has an average rating of 4.7 stars from 21,758 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does NEO have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For NEO, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is NEO worth installing in 2026?

NEO is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to NEO?

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