How to Cancel TRACtoGo: Rental Mobil & Bus and Get a Refund
TRACtoGo: Rental Mobil & Bus subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about TRACtoGo: Rental Mobil & Bus billing.
Cancel TRACtoGo: Rental Mobil & Bus on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find TRACtoGo: Rental Mobil & Bus in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to TRACtoGo: Rental Mobil & Bus until the current billing period ends, then it will not renew.
Cancel TRACtoGo: Rental Mobil & Bus on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select TRACtoGo: Rental Mobil & Bus from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling TRACtoGo: Rental Mobil & Bus on its own does not stop billing, you must cancel the subscription here.
How to get a refund for TRACtoGo: Rental Mobil & Bus
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the TRACtoGo: Rental Mobil & Bus charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the TRACtoGo: Rental Mobil & Bus purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What TRACtoGo: Rental Mobil & Bus users report about billing
Users frequently complain about the verification process being overly complicated and failing repeatedly, even with clear and correct documents. Customer service is often unresponsive and unable to provide clear explanations or solutions. Additionally, some users report issues with vehicle availability and discrepancies between the app and actual stock.
Summarized from 52 recent 1-3 star reviews. Read them before you renew.
TRACtoGo: Rental Mobil & Bus cancellation: frequently asked questions
Does canceling TRACtoGo: Rental Mobil & Bus stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date TRACtoGo: Rental Mobil & Bus will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from TRACtoGo: Rental Mobil & Bus?
Refunds are handled by Apple or Google, not by TRACtoGo: Rental Mobil & Bus directly. On iPhone, go to reportaproblem.apple.com, sign in, find the TRACtoGo: Rental Mobil & Bus charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is TRACtoGo: Rental Mobil & Bus still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows TRACtoGo: Rental Mobil & Bus as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my TRACtoGo: Rental Mobil & Bus account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the TRACtoGo: Rental Mobil & Bus app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to TRACtoGo: Rental Mobil & Bus right after I cancel?
No. You keep full access to TRACtoGo: Rental Mobil & Bus until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.