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Transjakarta

Transjakarta

Android

PT. Transportasi Jakarta

(8,738 total reviews)
Wisata
View on Google PlayView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Transjakarta

Users frequently complain about the app's unreliable real-time bus tracking, frequent payment errors, and poor performance after updates. Many report missing or inaccurate bus arrival data, while others experience technical glitches and lost features post-update.

  • Unreliable bus tracking dataHigh
  • Payment method errorsHigh
  • Worsening performance after updatesMedium

AI summary of 77 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Transjakarta?

Negative reviews on Transjakarta cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Transjakarta rated on Google Play Store?

Transjakarta has an average rating of 4.3 stars from 8,738 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Transjakarta have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Transjakarta, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Transjakarta worth installing in 2026?

Transjakarta is well-rated overall with 4.3 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Transjakarta?

Browse the Wisata category to compare Transjakarta against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.