How to Cancel HBO Max: Filme und Serien and Get a Refund
HBO Max: Filme und Serien subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about HBO Max: Filme und Serien billing.
Cancel HBO Max: Filme und Serien on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find HBO Max: Filme und Serien in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to HBO Max: Filme und Serien until the current billing period ends, then it will not renew.
Cancel HBO Max: Filme und Serien on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select HBO Max: Filme und Serien from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling HBO Max: Filme und Serien on its own does not stop billing, you must cancel the subscription here.
How to get a refund for HBO Max: Filme und Serien
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the HBO Max: Filme und Serien charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the HBO Max: Filme und Serien purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What HBO Max: Filme und Serien users report about billing
Users complain about excessive and intrusive ads, a limited and outdated content catalog, and frequent technical issues like app crashes and playback problems. Many find the service not worth the price compared to competitors.
Summarized from 182 recent 1-3 star reviews. Read them before you renew.
HBO Max: Filme und Serien cancellation: frequently asked questions
Does canceling HBO Max: Filme und Serien stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date HBO Max: Filme und Serien will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from HBO Max: Filme und Serien?
Refunds are handled by Apple or Google, not by HBO Max: Filme und Serien directly. On iPhone, go to reportaproblem.apple.com, sign in, find the HBO Max: Filme und Serien charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is HBO Max: Filme und Serien still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows HBO Max: Filme und Serien as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my HBO Max: Filme und Serien account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the HBO Max: Filme und Serien app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to HBO Max: Filme und Serien right after I cancel?
No. You keep full access to HBO Max: Filme und Serien until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.