How to Cancel Direct Seguros and Get a Refund
Direct Seguros subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Direct Seguros billing.
Cancel Direct Seguros on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Direct Seguros in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Direct Seguros until the current billing period ends, then it will not renew.
Cancel Direct Seguros on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Direct Seguros from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Direct Seguros on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Direct Seguros
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Direct Seguros charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Direct Seguros purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Direct Seguros users report about billing
Users report the app frequently crashes, fails to load, or displays blank screens, making it unusable. Many complain it's slower than the website and lacks basic functionality, often redirecting to external pages. Multiple reviews describe it as poorly designed, with login issues and no practical value compared to web access.
Summarized from 25 recent 1-3 star reviews. Read them before you renew.
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Direct Seguros cancellation: frequently asked questions
Does canceling Direct Seguros stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Direct Seguros will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Direct Seguros?
Refunds are handled by Apple or Google, not by Direct Seguros directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Direct Seguros charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Direct Seguros still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Direct Seguros as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Direct Seguros account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Direct Seguros app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Direct Seguros right after I cancel?
No. You keep full access to Direct Seguros until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.