ÖBB Tickets
App Store · ÖBB-Personenverkehr AG

How to Cancel ÖBB Tickets and Get a Refund

ÖBB Tickets subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ÖBB Tickets billing.

Cancel ÖBB Tickets on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find ÖBB Tickets in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to ÖBB Tickets until the current billing period ends, then it will not renew.

Cancel ÖBB Tickets on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select ÖBB Tickets from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling ÖBB Tickets on its own does not stop billing, you must cancel the subscription here.

How to get a refund for ÖBB Tickets

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the ÖBB Tickets charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the ÖBB Tickets purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What ÖBB Tickets users report about billing

Users frequently report persistent payment issues, including rejected credit cards and failed Apple/Google Pay transactions. Many complain about poor app design, confusing interfaces, and lack of seat reservation functionality. Additional frustrations include non-refundable tickets after download, incorrect train listings, and no offline access to tickets.

Payment failures with cards/Apple PayPoor app design and confusing interfaceNo seat reservation functionality

Summarized from 67 recent 1-3 star reviews. Read them before you renew.

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ÖBB Tickets cancellation: frequently asked questions

Does canceling ÖBB Tickets stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ÖBB Tickets will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from ÖBB Tickets?

Refunds are handled by Apple or Google, not by ÖBB Tickets directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ÖBB Tickets charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is ÖBB Tickets still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows ÖBB Tickets as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my ÖBB Tickets account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ÖBB Tickets app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to ÖBB Tickets right after I cancel?

No. You keep full access to ÖBB Tickets until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for ÖBB Tickets
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