How to Cancel MyEnergy di Eni gas e luce and Get a Refund
MyEnergy di Eni gas e luce subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyEnergy di Eni gas e luce billing.
Cancel MyEnergy di Eni gas e luce on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MyEnergy di Eni gas e luce in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MyEnergy di Eni gas e luce until the current billing period ends, then it will not renew.
Cancel MyEnergy di Eni gas e luce on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MyEnergy di Eni gas e luce from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MyEnergy di Eni gas e luce on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MyEnergy di Eni gas e luce
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyEnergy di Eni gas e luce charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MyEnergy di Eni gas e luce purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
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MyEnergy di Eni gas e luce cancellation: frequently asked questions
Does canceling MyEnergy di Eni gas e luce stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyEnergy di Eni gas e luce will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MyEnergy di Eni gas e luce?
Refunds are handled by Apple or Google, not by MyEnergy di Eni gas e luce directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyEnergy di Eni gas e luce charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MyEnergy di Eni gas e luce still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MyEnergy di Eni gas e luce as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MyEnergy di Eni gas e luce account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyEnergy di Eni gas e luce app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MyEnergy di Eni gas e luce right after I cancel?
No. You keep full access to MyEnergy di Eni gas e luce until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.