How to Cancel KartaView and Get a Refund
KartaView subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about KartaView billing.
Cancel KartaView on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find KartaView in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to KartaView until the current billing period ends, then it will not renew.
Cancel KartaView on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select KartaView from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling KartaView on its own does not stop billing, you must cancel the subscription here.
How to get a refund for KartaView
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the KartaView charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the KartaView purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What KartaView users report about billing
Users frequently report issues with uploading tracks and videos, often losing recordings or encountering errors. Many experience login problems and app crashes, preventing access to recorded data. The app is also described as buggy and slow, with some features not working as expected.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
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KartaView cancellation: frequently asked questions
Does canceling KartaView stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date KartaView will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from KartaView?
Refunds are handled by Apple or Google, not by KartaView directly. On iPhone, go to reportaproblem.apple.com, sign in, find the KartaView charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is KartaView still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows KartaView as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my KartaView account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the KartaView app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to KartaView right after I cancel?
No. You keep full access to KartaView until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.